One of the most overlooked aspects of Property Management is ensuring your tenants have a great experience at the property they are renting. At RentWerx, we work hard to ensure each tenant feels valued, has their needs met, and knows they are dealing with a reputable company. The results of this? Tenants who feel valued renew their lease more often, take ownership of the home they are renting, and generally keep the home in better condition. To the contrary, tenants who do not feel their reasonable requests are being met, often take their frustration out on the owners property by letting it fall into disrepair.
What we do to ensure your Tenants are Happy Tenants:
– Tenant Appreciation Gifts around the Holidays
– Handle Maintenance Requests promptly
– Follow Up after each Maintenance Call by phone to ensure the tenants needs have been met
– Regular Emails and Phone Calls to build rapport
– Assist with Setting Up utilities and Amenities (Cable, Internet, Etc)